1. Introduction
These General Terms and Conditions govern the use of the MuseumDeals website and the booking of tours, attraction tickets, and related travel experiences through our platform.
By accessing our website or making a booking, you agree to these Terms and Conditions.
2. Role of MuseumDeals
MuseumDeals operates as an online booking platform.
We act as an intermediary between travelers and third party operators or official ticket providers who deliver the experiences.
Unless explicitly stated otherwise, MuseumDeals is not the organizer or provider of the experience itself.
The contract for the actual experience is concluded between the traveler and the local operator.
3. Booking Process
When you place an order on MuseumDeals:
1. You select your experience and preferred date or time
2. You provide the required booking information
3. You complete the secure payment process
4. You receive a confirmation email with ticket or voucher details
A booking is confirmed only after payment is successfully processed and confirmation is sent.
4. Prices and Payments
All prices displayed on the website are shown in the selected currency and include applicable taxes unless otherwise stated.
Payment must be completed at the time of booking.
MuseumDeals uses secure third party payment providers to process transactions.
5. Cancellation and Refunds
Cancellation policies vary depending on the experience and are clearly displayed on each product page.
Refund eligibility depends on the specific cancellation terms of the booked experience.
If a booking is eligible for cancellation, refunds will be processed using the original payment method.
Processing times may vary depending on the payment provider.
6. Changes and Availability
Availability is subject to change and depends on the local operator.
In rare cases where an experience becomes unavailable after booking, MuseumDeals will inform the traveler and offer an alternative or refund.
Minor changes to schedules or operational details may occur and are outside the control of MuseumDeals.
7. Traveler Responsibilities
Travelers are responsible for:
• Providing accurate booking information
• Arriving on time at the meeting point
• Carrying required identification or documentation
• Reviewing specific participation requirements
Failure to comply with operator requirements may result in denied entry without refund.
8. Liability
MuseumDeals is responsible for facilitating bookings through its platform.
We are not liable for the performance, quality, safety, or execution of experiences delivered by third party operators.
Any claims related to the execution of an experience should be addressed to the local operator.
Nothing in these Terms excludes liability where such exclusion is not permitted by law.
9. Intellectual Property
All website content, including text, graphics, and design elements, is protected by intellectual property laws.
Unauthorized use is prohibited.
10. Governing Law
These Terms and Conditions are governed by the laws of the country in which the operating legal entity of MuseumDeals is registered.
Any disputes shall be subject to the jurisdiction of the competent courts of that country.